Discover the Difference

General

What’s the best way to care for my jewellery?

Gold is a soft metal and more susceptible to damage than other metals, so it’s imperative your pieces receive proper care. We always recommend removing Gold For Life pieces before bathing or cleaning, storing gold jewellery separately (to avoid scratches from harsher metals), and occasionally cleaning it with a cotton bud and warm soapy water.

How do you make your pieces?

Making natural gold jewellery is essentially a three-step process which varies in labour time depending on the size of the nugget. To see a simple breakdown of design and development process, visit our about page.

If every piece of gold is unique, how can a pair of earrings truly be a set?

Whilst they will never be identical, earrings are strategically matched by size and shape to form a balanced pair. Rather than being jarring, the unique character of each earring complements its counterpart for a beautiful finished look.

How come I was charged more/less than the listed price?

You will never be charged differently to the listed price, but because our items are listed in Australian dollars, it might seem that way at a first glance. If you’re shopping internationally, the dollar-to-dollar conversion-rate affects the amount that’s charged to your account, but the value remains the same.

If you’re not sure about the final cost in your local currency, we suggest using a currency converter before making any purchases.


Gold Explained

What does 24K gold actually mean?

A karat is a unit used to measure the purity of gold; the higher the karatage, the purer the gold. The phrase ‘24K gold’ means that all 24 parts of the gold are pure gold, and aren’t mixed with any other metals. 24K gold is the highest level of purity, at around 99.9%, which gives it its beautiful trademark yellow tone.

Why is 24K gold more expensive than other karatages?

Since 24K gold has the highest percentage of pure gold, it’s naturally more expensive. To put this in perspective, 24K gold contains 99.9% gold, while 18K gold contains 75% gold and 25% ‘other’, which could be copper, zinc, silver, etc. 9K gold only contains 37.5% gold, with 62.5% ‘other’.

Gold prices change every day, do you adjust your prices accordingly?

Yes. Unlike some pure gold jewellery suppliers, we align our prices with the variations that occur in gold value. These regular price alterations mean you won’t ever be charged unfairly.


Shipping

Do you ship internationally?

Yes! We can ship almost anywhere in the world, and only charge a flat international shipping rate of $30.

How much are shipping charges?

If you live in Australia, shipping is free. For international customers, there’s a flat rate shipping fee of $30.

How long will my delivery take?

We use standard shipping which usually takes 3 – 7 business days within Australia, and anywhere between 2 – 6 weeks internationally. Shipping comes with package-tracking so you know where your parcel is at all times.  

What protection does Gold for Life put in place against shipping loss or damage?

Every item is protected by shipping insurance, so in the highly unlikely event that loss or damage does occur, you won’t be out of pocket. All items are sent through Australia Post (including international destinations), who are well regarded for their superior levels of shipping protection. Your item will be sent with package tracking and require a signature upon delivery.

We carefully wrap every item in protective layers to ensure your piece makes it to you damage-free.


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